Privacy Policy – Dukemed Pty Ltd
Last Modified: 20th March 2025
1. Privacy Commitment
1.1 Dukemed Pty Ltd (ACN 645 211 347) is a business registered in Australia (the Company, us, or we) and is committed to keeping your personal data safe and secure. We follow the spirit of the Australian Privacy Principles in the Privacy Act 1988 (Cth) (the Privacy Act). However, until such time (if at all) as the Company is subject to the Act, we have chosen not to opt in.
1.2 If you are a citizen of a European Union (EU) country or we collect personal data from an EU-based source, we aim to provide GDPR-standard privacy protection. Additionally, EU-based organisations that share data with us may require GDPR compliance.
1.3 By engaging our services or using our website (the Services), you consent to our collection, processing, and use of your personal information in line with this Privacy Policy.
2. Consent & Your Rights
2.1 You are not required to disclose personal information to visit our website. Where practicable, we allow anonymous or pseudonymous interactions.
2.2 If you choose not to provide personal information, this may affect your ability to access certain Services.
2.3 By providing any personal information, you consent to our use of this information for:
•Delivering our recruitment and business services.
•Offering marketing and communication updates.
2.4 When scheduling a session via external tools (e.g., Calendly), you may be asked to acknowledge video recording consent. This is separate from general privacy terms.
3. Collection of Personal Information
3.1 What We Collect
Personal information we collect may include:
•Basic details: Name, email, phone number, address, date of birth.
•Employment-related data: Job title, company, qualifications, work history.
•Technology & tracking: IP addresses, cookies, website analytics.
•Video & interview content: If you participate in recorded sessions.
3.2 How We Collect It
We collect data when:
(a) You register for our Services.
(b) You interact with us electronically or in person.
(c) You access our website, tools, or recruitment platforms.
3.3 Third-Party Tools
We use third-party platforms to improve our recruitment process, including:
Sourcewhale, JobAdder, Calendly (Scheduling & Applicant Tracking)
Odro, Microsoft Teams, Zoom, VXT (Video Interviewing)
OpenAI, ScoreApp, Metaview (AI Data Analysis & Candidate Profiling)
These tools, such as Metaview and Odro, may process session data to generate anonymised aggregate insights (e.g., industry trends, talent pool profiles) as outlined in 4.1 and 4.2
Metaview Technologies Inc is a SOC2-certified and GDPR/CCPA-compliant data processor. It processes candidate interview data securely on AWS (UK)with encryption at rest and in transit. Data processing at Metaview is fully automated and restricted in accordance with the principle of least privilege to protect confidentiality.
3.4 GDPR & CCPA Compliance
If you are a resident of the EEA, UK, or California (CCPA), you have:
•Right to Access – Request details of personal data collected.
•Right to Rectification – Correct or update your personal data.
•Right to Deletion (“Right to Be Forgotten”) – Request deletion of data unless legally required to retain it.
•Right to Object to Processing – Opt-out of targeted advertising, profiling, or data sharing.
•Right to Data Portability – Request a structured copy of your data.
•Right to Restrict Processing – Pause data processing under review.
•Right to Opt-Out of Sale or Sharing (CCPA-specific) – Opt out of data sharing for targeted ads.
💡 To exercise these rights, email: privacy@dukemed.com.au.
3.5 Tracking & Advertising Disclosures
Cookies & Analytics
We use Google Analytics, Meta Pixel, LinkedIn Insight Tag, and other tracking technologies to monitor website performance and enhance user experience.
3.6 Meta Advanced Matching & Ad Targeting
We use Meta’s Advanced Matching to improve ad relevance. This helps:
•Improve targeting & conversion tracking.
•Optimize ad spend.
•Enable remarketing campaigns for past website visitors.
How You Can Opt Out:
•Meta (Facebook/Instagram): Ad Preferences
•Google Ads: Google Ad Settings
•LinkedIn: Ad Preferences
•Browser Controls: Disable cookies in your browser settings.
4. Use & Disclosure of Personal Information
4.1 How We Use Your Data
We may use your personal information for:
Recruitment & Hiring – Processing applications & candidate matching.
Marketing & Advertising – Sending updates & targeted job alerts.
Business Intelligence – Analysing hiring trends & recruitment patterns, including creating anonymised aggregate insights (e.g., market trends, talent pool profiles) that may be shared with employers to support recruitment needs or industry analysis.These insights may be provided for free as an industry snapshot or offered as premium paid reports as part of our recruitment advisory services (e.g., under our Preferred Talent Index model). No personally identifiable information will be disclosed.
Service Optimisation – Improving website, tools, and user experience.
Legal & Compliance – Meeting regulatory obligations.
4.2 Sharing Data with Third Parties
We do not sell your personal data. However, we may share data with:
Contractors, consultants, and agents assisting in recruitment.
Cloud service providers for data storage.
Advertising platforms (Meta, Google, LinkedIn) for remarketing
Government agencies if required by law.Employers, in the form of anonymised aggregate insights (e.g., market trends, talent pool profiles) to support recruitment needs or industry analysis, as outlined in 4.1. No personally identifiable information will be disclosed.
4.3 AI & Automated Processing
Metaview does not use customer data for AI model training. All AI-powered insights are generated using pre-trained AI models from industry-leading providers. AI is not used for automated hiring decisions, candidate scoring, or recommendation services.
5. Security & Data Storage
5.1 We take commercially reasonable steps to protect personal data from unauthorised access, loss, or misuse.
5.2 If your data is no longer required, we will destroy or permanently de-identify it. Metaview allows customers to define theirdata retention period.
5.3 Trans-Border Data Flows
Your data may be stored on Australian and overseas servers. For EEA residents, we ensure compliance through EU-approved Standard Contractual Clauses (SCCs).
6. How to Access or Modify Your Data
6.1 You may request access to your data at any time. A valid ID verification may be required.
6.2 To update, correct, or delete your data, contact:
7. Your Right to Opt Out
7.1 Email & SMS Marketing
Click “unsubscribe” in any email, or reply “STOP” to opt out of SMS notifications.
7.2 Ad Retargeting & Data Sharing
Follow the opt-out links provided in Section 3.6.
8. Complaints & Disputes
8.1 If you believe we have breached this Privacy Policy, please email us with details of your complaint.
📧 Complaints Contact:privacy@dukemed.com.au
8.2 We will respond within 30 days. If unresolved, you may escalate the complaint to a data protection authority.
9. Changes to this Privacy Policy
9.1 We reserve the right to update this policy at any time. Changes will be posted on our website, and continued use of our services implies acceptance.
9.2 Future Data Use Updates
We may refine how we generate and share aggregate insights with employers. Any material changes will be communicated via email or website updates.
9.3 Last modified: 20th March 2025